Get Support

If you need help with Calendar Family, here are the ways to get in touch.

Report an issue

If something isn't working as expected, please email us at [email protected] with:

• A description of what happened
• Which calendars or providers are involved
• Any error messages you see on screen

Common questions

My events aren't syncing Check that your calendar family is set to "Active" (not "Paused") and that your provider connections are still authenticated. If a provider shows a warning, click "Reauthenticate" to refresh access.

I see an error on a sync operation Hover over the error badge to see the reason. You can retry individual failed operations using the "Retry" button. If errors persist, the provider may have revoked access - try reauthenticating.

How do I stop syncing? You can pause syncing at any time by toggling your calendar family to "Paused". To permanently stop, remove the connection between the calendars.

How do I delete my data? To delete your whole account, open My account from the account menu, scroll to the bottom, click Delete account, and confirm - this permanently deletes your account and everything we hold for it. Removing a single provider from the same page instead deletes only that provider's calendars, connections, and sync history.

Feedback

We welcome feedback and feature suggestions. Email us at [email protected].